March 11 – 13, 2019: Emergency First Response course at the Divi Little Bay Beach Resort.

On Monday 11, Tuesday 12, and Wednesday the 13th of March the staff of Divi Little Bay Beach Resort participated in the Emergency First Response course. For a busy resort like this it’s hard to schedule a course to make sure business can continue like usual, but also to make it possible for staff to join. Therefore we took 3 days and split it into different sessions at different hours. Another day will be scheduled for April, for those staff members that couldn’t attend this course. Flexibility is an art, and we make it work!

Primary Care

On Monday the March 11 in the morning, and Tuesday March 12 in the afternoon we focused on Primary Care – dealing with life threatening emergencies.
The first subjects we discussed were: heart attack, cardiac arrest, airway obstruction and stroke. How do you recognize these emergencies and what can you do? CPR or Cardio Pulmonary Resuscitation, which is a combination of chest compressions and rescue breaths was demonstrated and practiced. Bob and John, our manikins, are equipped with CPR monitoring – like this each participant can see directly if their chest compressions and rescue breaths are performed correctly. All participants had the chance to practize CPR a couple of times until it was done according to the rules. An introduction to the AED or Automated External Defrillator was part of Primary Care – an important life saving device in case of a sudden cardiac arrest.
We also discussed how to assess the scene when you approach a victim, and how to protect yourself from blood-born pathogens by using different barriers that are available on the market. Other possible life threatening emergencies that we spoke about were spinal injury, serious bleeding and shock. How do you recognize these emergencies, and what kind of action is required to assist a victim who suffers from it. We finished this session with the multiple choice test covering Primary Care.

Secondary Care

Before starting with Secondary Care all participants showed one more time that they know how and when to perform CPR. I strongly believe that you cannot practize that enough. When the time is there, you’d like to know how to do it!


The second session was dedicated to Secondary Care or First Aid. Here we looked at the not immediately life threatening emergencies.
We spoke about how to do an injury or illness assessment. Asthma, diabetes and epilepsy are some of the most common illnesses and we took time to have a closer look at them – how do you recognize it, and what can you do? We practiced different bandages for different injuries, and also splinting was practiced – immobilizing joints to relieve pain and reduce further harm. Applying a triangular bandage in case of a shoulder or arm injury is always a nice puzzle, but at the end everyone managed to get it done. Then it was time to sit down and make the multiple choice exam to test the knowledge of the participants on Secondary Care.

At the end we could conclude that all participants did well on both tests, missed questions were evaluated and explained. Then it was time to hand out certifications. Congratutions to everyone, you guys did a great job! The Divi Little Bay Beach Resort became a safer place to stay for our tourists, but also for the staff itself.

Group 1

Group 2

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